Returns & Exchanges
At Trak Racer, we want to ensure your racing simulation setup meets your performance standards. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our support team or visit our online returns portal with your order number and email address to begin the process.
Prepare the Equipment
Ensure all components, including hardware, tools, and manuals, are securely packed in their original factory packaging to prevent damage during transit.
Ship to Trak Racer
Affix the provided shipping label to your package and drop it off at an authorized carrier location; please retain your tracking number for reference.
Inspection and Refund
Once our technicians verify the condition of the returned gear, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing